GDPR Compliance

Last updated: January 2024

Our Commitment to GDPR

Reed-Eagle is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we meet our obligations under these regulations and how we protect your personal data.

Data Controller

Reed-Eagle acts as a data controller for personal information collected through our website and business operations. We determine the purposes and means of processing personal data and are responsible for ensuring compliance with data protection law.

Principles of Data Processing

We adhere to the following principles when processing personal data:

• Lawfulness, fairness, and transparency: We process data lawfully and explain clearly how we use your information.
• Purpose limitation: We collect data for specified, explicit, and legitimate purposes only.
• Data minimisation: We collect only the data necessary for the purposes stated.
• Accuracy: We take reasonable steps to ensure personal data is accurate and up to date.
• Storage limitation: We retain data only for as long as necessary.
• Integrity and confidentiality: We implement appropriate security measures to protect your data.

Your Data Protection Rights

Under UK GDPR, you have the following rights:

Right of Access

You can request a copy of the personal data we hold about you. We will provide this information within one month of receiving your request.

Right to Rectification

If your personal data is inaccurate or incomplete, you have the right to request correction.

Right to Erasure

In certain circumstances, you can request that we delete your personal data. This applies where the data is no longer necessary, you withdraw consent, or the data was processed unlawfully.

Right to Restrict Processing

You can request that we limit how we use your data while we verify accuracy or assess your objection to processing.

Right to Data Portability

You can request your data in a structured, commonly used, machine-readable format and have it transferred to another organisation where technically feasible.

Right to Object

You can object to processing based on legitimate interests or direct marketing at any time.

Exercising Your Rights

To exercise any of your data protection rights, please contact us at:

Email: [email protected]

Postal Address:
Reed-Eagle
47 Commerce Street
Manchester, M4 1HQ
United Kingdom

We will respond to your request within one month. In complex cases, this may be extended by up to two additional months, and we will inform you of any such extension.

Data Security Measures

We implement appropriate technical and organisational measures to protect personal data, including:

• Secure storage systems with access controls
• Encryption of data in transit
• Regular security assessments
• Staff training on data protection practices
• Incident response procedures

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours. If the breach is likely to result in high risk to you, we will also notify you directly without undue delay.

Third-Party Processors

Where we use third-party service providers to process data on our behalf, we ensure appropriate contracts are in place requiring them to comply with data protection requirements and keep your data secure.

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Helpline: 0303 123 1113

We encourage you to contact us first so we can address your concerns directly.

Updates to This Information

We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.